• Use two or three specific words that describe the kind of application you are looking for. E.g. if looking for an application that helps you print shipping labels in bulk, try "bulk shipping labels".
  • Select a word at the left edge of the screen to browse or search by application category.
  • Next to the search text box is a Category drop-down. Select it to narrow down your search results.
  • Use the singular form for a search word. E.g. Search for "payment" instead of "payments."
  • AND and OR logic is not supported. Including AND or OR will simply search for those words.

Customer support

These applications can help you increase customer satisfaction and retention while saving time. Create and manage a professional Help Desk - answer buyers’ questions with automatic email responses, enable live sales chat, link to FAQs about your items and more.

13 applications found

Plan:
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Currency Converter

By 3Dsellers  (released Jan 24, 2011)
Embedded in your listing pages, "Currency Converter" lets your buyers calculate item prices and shipping rates in their local currency or in any foreign currency they desire. The calculation is online, accurate...
Categories: Customer support, Shipping & payments
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Ki Feedback

By KiOui llc  (released May 22, 2012)
Increase your feedback and worry about it no more.
Categories: Customer support, Marketing & merchandising
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Simple CRM for eBay

By MTI Commerce Inc.  (released Oct 26, 2012)
Simple CRM for eBay is a CRM and email marketing tool that helps you increase sales and profit through efficient customer communication and email marketing.
Categories: Customer support, Marketing & merchandising
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My.ShipRush Ship Center

By Z-Firm LLC  (released Aug 19, 2009)
The best FedEx and USPS shipping system for eBay. Receive feeds from eBay, PayPal and other ecommerce systems. Fast, easy and free.
Categories: Customer support, Shipping & payments
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Feedback Pro

By High Volume Seller  (released Mar 24, 2011)
Improved feedback results in more sales! Increase your feedback score with powerful eBay feedback tools! Feedback Pro reminds customers to leave feedback and alerts you when they do. You can also automatically ...
Categories: Checkout, Customer support
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Group Buying for eBay

By PMIT Inc  (released Jul 29, 2011)
Sell MORE of your items to a group of bidders or buyers with ease. With this free application you will be able to create new or modify active Ebay listings to include "Group Buy Offer" and target a group of buy...
Categories: Customer support, Marketing & merchandising
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Feedback Reminder

By 3DSellers  (released Feb 08, 2013)
Improve your eBay feedback score with eBay Feedback Reminder! Sign up today and receive a FREE subscription to our Thank You Emails app!
Categories: Customer support, Marketing & merchandising
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AfterShip

By AfterShip Ltd.  (released Mar 06, 2012)
★★★ Track all shipments, and notify customers of delivery updates. Support UPS, FedEx, USPS & 120+ carriers.★★★
Categories: Customer support, Shipping & payments
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eLiveHelp

By L and J, LLC  (released Dec 05, 2011)
A live chat application for you and your eBay customers! Chat with customers on eBay and your website, custom styled chat buttons, extremely easy to use app, integrates with IM clients so you can answer questio...
Categories: Customer support, Marketing & merchandising
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ezSupport for eBay

By Hosted Support  (released Aug 14, 2009)
EARN AD $$ while supporting your customers with a FREE help desk. Searchable FAQs, Chat, Ticketing, Returns & more -- all for FREE.
Categories: Customer support, Shipping & payments
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PhiConnect Return Service

By PhiConnect.com  (released Oct 19, 2009)
Reduce buyers' disputes, phone calls, e-mails, negative feedbacks and increase buyer satisfaction. Accept and manage return requests and inquiries online with streamlined returns and integrated customer communi...
Categories: Customer support, Shipping & payments
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ReturnEasy

By ReturnEasy  (released Jun 07, 2010)
Make the return process an easy one with customizable return forms, policy terms, reports and quick ways to access buyers’ contact information – all within the simple management interface.
Categories: Customer support, Research & reporting
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Thank You Emails

By 3DSellers  (released Mar 14, 2014)
Easily increase repeat sales with Thank You Emails! Thank You Emails will automatically send a Thank You Email to each of your buyers recommending other items that you offer. This way you can build great custom...
Categories: Customer support, Marketing & merchandising